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Further Complaints

Conduct of those not covered by Ethical Standards Framework

The Ethical Standards in Public Life etc. (Scotland) Act 2000 introduced Codes of Conduct for local authority councillors and members of certain public bodies. However, Codes of Conduct do exist for other public service figures.

If you have a complaint about an MSP breaching the code of conduct for members of the Scottish Parliament, you should contact the Scottish Parliamentary Standards Commissioner at:

The Standards Commissioner

The Scottish Parliament

Edinburgh

EH99 1SP

Telephone: 0131 348 6666
Mobile : 07909 872726 (RNID Typetalk calls welcome)
Fax: 0131 348 6834

email: standards.commissioner@scottish.parliament.uk

If you have a complaint about a Scottish Minister breaking the Scottish Ministerial Code of Conduct, you should contact the Office of the First Minister at:

The Office of the First Minister

The Scottish Government

St Andrew's House

Regent Road

Edinburgh

EH1 3DG

email: FirstMinister@scotland.gsi.gov.uk

If you have a complaint about an employee of the Scottish Government, you should contact the Scottish Public Services Ombudsman at:

Scottish Public Services Ombudsman

4 Melville Street

Edinburgh

EH3 7NS

Telephone: 0800 377 7330

email: ask@spso.org.uk

Many bodies are covered by the ethical standards framework, however if you have a complaint about a member of a non-departmental public body which is not included in the framework, you should contact the Scottish Scottish Government at:

The Scottish Government

St Andrew's House

Regent Road

Edinburgh

EH1 3DG

Complaint about public services not covered by the Ethical Standards Framework

If you have a complaint that is not covered by the ethical standards framework, there is most likely an organisation which you can submit your complaint to. Audit Scotland has published a brochure, Route Map: Your guide to complaining about Public Services in Scotland, which explains who to contact depending on who and what your complaint is about.

Page updated: Tuesday, December 16, 2008