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FAQs

What is Demand?

Demand is the total volume of water put into the supply to satisfy the requirements of consumers. It also includes leakage and any other waste, which may be incurred. The two main elements of water demand are metered and unmetered supplies.

What is Metered Demand?

Metered demand represents the volume of potable water supplied to industry and is charged for on the basis of measured quantity. Industry also uses a small quantity of non-potable water and this is indicated separately where appropriate.

What is Unmetered Demand?

Unmetered element of demand includes domestic supplies, small unmetered industrial supplies, water used for operational purposes, public supplies (fire fighting, sewer flushing, etc.) unmetered standpipes used for temporary supplies and field troughs in rural areas. Unmetered demand also includes leakage from the distribution system and consumers' supply pipes in addition to wastage associated with any of the above activities or from the burst pipes.

What is Leakage?

Leakage is the loss of water from the distribution system as well as consumers' supply pipes. The distribution system can suffer from bursts or seepage from the pipe. Leakage also comes from fire fighting, sewer flushing etc.

Page updated: Monday, March 14, 2005