The Scottish Government

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An official statistics publication for Scotland
ISBN 978 0 7559 9053 5 (Web only publication)
This document is also available in pdf format (1mb)
The charts and tables contained in this publication are also available in excel format (416k)

Contents

Summary

Introduction

Part 1:

1 Patient experience of 48 Hour Access
1.1 Introduction
1.2 48 Hour Access results for Scotland and NHS Board areas
1.3 48 Hour Access results for GP practices
1.4 48 Hour Access results by respondent characteristics

2 Patient experience of advance access
2.1 Introduction
2.2 Advance access results for Scotland and NHS Board areas
2.3 Advance Access results for GP Practices
2.4 Advance access by patient characteristics

3. Response rate analysis
3.1 Introduction
3.2 Overall response rates for NHS Board areas
3.3 Response rates for GP practices
3.4 Response Rate by Patient Characteristics
3.5 Valid Response Rate
3.6 Accuracy of results for GP practices on 48 hour and advance access

Part 2:

4 Sampling
4.1 Sampling frame
4.2 Sample size calculation
4.3 Patient Selection

5 Data collection and analysis
5.1 Survey design
5.2 Survey distribution and returns
5.3 Survey accessibility
5.4 Data analysis

Annexes

Annex A Questionnaire
Annex B Response Coding
Annex C Scottish Government urban rural classification
Annex D Covering Letters

This is an Official Statistics publication for Scotland

List of charts and tables

Chart 1: 48 hour access results by NHS Board
Chart 2: Distribution of practice results for 48 hour access
Chart 3: Average practice 48 hour access result by practice population
Chart 4: Distribution of 48 hour access results for urban and rural practices
Chart 5: Percentage of patients obtaining 48 hour access by age group
Chart 6: Percentage of patients obtaining 48 hour access by urban rural classification
Chart 7: Percentage of patients obtaining 48 hour access by ethnic group
Chart 8: Percentage of patients obtaining 48 hour access by long term condition or disability
Chart 9: Advance access results by NHS board
Chart 10: Distribution of practice results for advance access
Chart 11: Average practice achievement for advance access by practice population
Chart 12: Distribution of advance access results for urban and rural practices
Chart 13: Percentage of patients obtaining advance access by age group
Chart 14: Percentage of patients obtaining advance access by urban rural classification
Chart 15: Percentage of patients obtaining advance access by ethnic group
Chart 16: Percentage of patients obtaining advance access by long term condition or disability
Chart 17: Distribution of practice response rates
Chart 18: Response rate by age group
Chart 19: Response rate by urban rural classification

Table 1: Practice results for 48 hour access by NHS Board
Table 2: Practice results for 48 hour access by size of practice
Table 3: Practice results for 48 hour access by deprivation
Table 4: Practice results for advance access by NHS board
Table 5: Practice results for advance access by practice population
Table 6: Practice advance access results by 48 hour access result
Table 7: Response rates by NHS Board
Table 8: Valid response rates by NHS Board - 48 Hour Access
Table 9: Valid response rates by NHS Board - Advance Access
Table 10: Valid responses by gender - 48 Hour Access
Table 11: Valid responses by gender - Advance Access
Table 12: Valid responses by age group - 48 Hour Access
Table 13: Valid responses by age group - Advance Access
Table 14: Valid responses by urban rural classification - 48 Hour Access
Table 15: Valid responses by urban rural classification - Advance Access
Table 16: Valid responses by deprivation - 48 Hour Access
Table 17: Valid responses by deprivation - Advance Access
Table 18: Size of confidence intervals for GP practices' 48 hour and advance access results

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