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ISBN 978 1 905501 68 7 This document is also available in pdf format (432k)
AcknowledgementSocial Work Inspection Agency
Chapter 1 Summary, evaluations and recommendationsChapter 2 ContextChapter 3 Outcomes for people who use servicesChapter 4 Impact on people who use services and other stakeholdersChapter 5 Delivery of key processesChapter 6 ManagementChapter 7 Leadership and directionChapter 8 Capacity for improvement
Appendix 1 SWIA performance inspection model ( PIM)Appendix 2 SWIA performance inspection methodologyAppendix 3 SWIA performance inspection processAppendix 4.1 Department of children and families organisational chartAppendix 4.2 Department of health and social care organisational chart
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