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ISBN 978 1 905501 62 5 This document is also available in pdf format (448k)
AcknowledgementSocial Work Inspection Agency
Chapter 1 Summary, evaluation and recommendationsChapter 2 ContextChapter 3 Key outcomes for people who use servicesChapter 4 Impact on people who use services and other stakeholdersChapter 5 Delivery of key processesChapter 6 ManagementChapter 7 LeadershipChapter 8 Capacity for improvement
Appendix 1.1 Organisation chart - community servicesAppendix 1.2 Organisation chart _- children's servicesAppendix 2.1 SWIA performance inspection methodologyAppendix 2.2 SWIA performance inspection model ( PIM)Appendix 2.3 SWIA performance inspection process
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