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National Standards for Dental Services

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Standard 5
Deciding and agreeing your care and treatment

Your decisions on any care and treatment provided to you by the dental team are based on you being fully informed by your dentist of the risks, benefits and cost involved.

1. Your dentist gives you clear information about the range of treatments that are available, and are relevant to your needs and preferences. This includes an explanation of the advantages, disadvantages and costs of any treatment, as well as what may happen if you choose not to proceed.

2. You have a verbal or written estimate of treatment costs before you decide on and have treatment. You are clear which treatment is provided under the NHS and which is provided privately.

3. You have the opportunity to ask questions or receive further advice from the dentist or from an appropriate member of the dental team (or both). You can have a member of your family or another person of your choice to ask questions on your behalf.

4. You have the time you need to consider and agree the treatment.

5. Your treatment plan is recorded and you can have access to it. You are informed if any changes need to be made to this plan, and the reasons and costs, when they arise.

6. You will be told how long your appointments are likely to last and the timescale of the proposed treatment.

7. If you need treatment after an examination, you are offered an appointment within a timescale agreed by you and the dental team.

8. If you want to, you can discuss any aspects of your proposed care at a later date.

9. The dental team obtains your consent to treatment in line with current best practice guidelines and legislation.

10. If you are unable to express your own wishes or views, decisions about your care and consent to it will be in line with current best practice guidelines and legislation. 1

11. You are involved in making decisions about your care and treatment.

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Page updated: Wednesday, December 13, 2006