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Standard 10
Confidentiality and information held about you
The service keeps an accurate, full and up-to-date record of all aspects of your care. It uses and stores it in a manner that ensures your confidentiality, and is in line with current legislation 2.
1. Your patient care record:
- is confidential;
- is used by members of your dental team to make sure there is continuity in your care and treatment;
- contains up-to-date information recorded by any member of the dental team about every aspect of your care on each visit; and
- is kept in line with best practice guidelines.
2. All your personal information is stored securely.
3. Only you and the people involved in your care, or other people agreed by you, have access to information held about you, unless there is a lawful basis for disclosure.
4. If you are unclear about any part of your patient care record, you can ask for and get an explanation.
5. There is clear and effective communication about your care within your dental team and with other healthcare professionals involved in your care.
6. You are made aware of the arrangements for the safe storage and retrieval of your patient care record if the dental service closes.
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